Privacy Policy
Jax Neuropsych (“we,” “our,” or “us”) respects your privacy and is committed to protecting
Information We Collect
1. Contact Form Submissions
- When you fill out our contact form, we collect the information you provide, such as your name, email address, phone number, and any message you include.
- This information is stored in our database so we can respond to your inquiry and keep a record of our communications.
2. Usage Data
We use Google Analytics 4 and Microsoft Clarity to understand how visitors use our site. These tools may collect information such as:
- Pages visited
- Clicks, scrolls, and interactions
- Browser type, device, and operating system
- Approximate location (based on IP address)
This information is generally collected in aggregate and is not used by us to directly identify you.
How We Use Your Information
- To respond to your inquiries and provide customer support
- To maintain and improve our website’s functionality and content
- To analyze website usage and performance using Google Analytics 4 and Microsoft Clarity
- To maintain security and prevent misuse of our website
How We Share Your Information
- We do not sell, rent, or trade your personal information.
- We may share information with trusted service providers (such as website hosting or analytics providers) only as necessary to operate and improve our website.
- We may disclose information if required by law or to protect our legal rights.
Data Retention
- Contact form submissions are retained in our database for as long as needed to respond to your inquiry and maintain business records.
- Analytics data is retained according to Google Analytics 4 and Microsoft Clarity’s standard retention policies.
Your Privacy Choices
- You can disable cookies in your browser to limit tracking.
- Google provides tools for managing data collected by Google Analytics: Google Analytics Opt-out.
- Learn more about Microsoft’s data practices: Microsoft Privacy Statement.
Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not directed toward children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.